Daha7 Privacy Policy — Your data is completely secure

Daha7 places the highest importance on the privacy of its members in Bangladesh. This Privacy Policy applies to all users who register or visit the daha7.com platform. Whether you open an account, play games, or simply browse the website — this policy applies in every case.

This Privacy Policy explains what information we collect, why we collect it, how we use it, how long we retain it, and who it may be shared with. It also clearly outlines your personal rights and how to exercise them.

By using daha7's services, you agree to this Privacy Policy. If you have any objections to any part of this policy, please contact our support team before using the service. This policy may be updated periodically — any changes will be reflected by updating the date at the top of the page.

Daha7 only collects information that is necessary to provide services, ensure security, and meet legal obligations. We do not collect unnecessary personal data.

Information collected at registration:

Information collected for KYC verification:

• National ID (NID) number and copy
• Passport or driving license (where applicable)
• For selfie or photo verification
• BKash/Nagad/Rocket number verification details

Automatically Collected Information:

• IP address and device location
• Browser type, version, and operating system
• Pages visited on the platform and time spent on each
• Gaming history, bets, and transaction records
• Login time, logout time, and session details
• Cookie and site analytics data

Daha7 uses collected information only for specific, legitimate purposes. Your data is never used for anything beyond what is stated. The purposes are clearly outlined below:

• Account Management: For registration, login, password reset, and account verification.
• Payment Processing: To verify deposits and withdrawals and prevent fraud.
• Customer Support: To quickly resolve your questions, complaints, or issues.
• Security & Fraud Detection: To detect suspicious activity and protect your account.
• Compliance with Legal Obligations: To comply with AML (Anti-Money Laundering) and KYC regulations.
• Platform Improvements: To analyze which features are used most and improve our services.
• Promotional Communications: To send information about offers and bonuses (with your consent).
• Responsible Gaming: To identify unusual gaming patterns and provide assistance to members.

Daha7 never sells your personal information or shares it with third parties for marketing purposes. However, there are certain circumstances where information may be shared:

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive the necessary data to verify transactions.
• Technology Service Provider: Hosting, cloud storage, and security providers operate under strict confidentiality agreements.
• Law Enforcement Agencies: We may be required to disclose information to authorities in the event of a court order or legal obligation.
• Fraud Prevention Authority: To assist in investigating account fraud or money laundering.
• Game Software Providers: Minimum information required to run games is provided to our game partners.

When sharing data with third parties, we ensure they adhere to appropriate privacy standards. Each third party is independently responsible for their own privacy practices.

Daha7 uses industry-standard security technology to protect your data. Our security systems are regularly updated and tested to ensure maximum protection against cyber threats.

• SSL/TLS Encryption: All data transmitted to the website is protected with 256-bit encryption.
• Password Hashing: Your password is never stored in plain text — a strong hashing algorithm is used at all times.
• Firewall & DDoS Protection: Multiple layers of firewall protect our servers against external attacks.
• Regular Security Audits: Regular penetration testing is conducted by independent third-party security experts.
• Access Control: Only authorized personnel can access specific data.
• Data Backup: Data is securely backed up across multiple locations.

Daha7 uses cookies and similar technologies on its website. Cookies are small files stored in your browser that help the site recognize you and improve your experience.

• Essential Cookies: Essential for maintaining your login session and ensuring security. These cannot be disabled.
• Performance Cookies: Used to analyze which pages are visited most and improve the site accordingly.
• Functionality Cookies: Used to remember your preferred language and settings.
• Local Storage: Browser local storage may be used to track game progress and deliver a personalized experience.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.

As a daha7 member, you have important rights over your personal information. We fully respect and uphold those rights.

Daha7 does not retain your data longer than necessary. Different retention periods apply depending on the type of information:

• Account Information: For the full duration the account is active, and up to 5 years after closure as required by legal obligations.
• Transaction Records: Retained for a minimum of 5 years in compliance with financial regulations.
• KYC Documents: Retained for up to 5 years after account closure in accordance with AML regulations.
• Gaming Logs: Retained for up to 1 year for issue resolution and dispute settlement.
• Cookie and Session Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Support Contact: May be retained for up to 2 years to improve service quality.

Once the designated retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

Daha7 is strictly for users aged 18 and above. We do not knowingly collect information from or provide services to minors.

• Age is verified at registration and users under 18 are not permitted to create an account.
• Age verification is mandatory as part of the KYC process.
• If we become aware that personal data has been collected from a minor, the account will be immediately closed and all associated data deleted.

Daha7 may update this Privacy Policy from time to time. When changes are made, the date at the top of the page will be updated, and registered members will be notified by email or SMS for any significant changes.

Continued use of our services after any policy change will be taken as your acceptance of the updated terms. We recommend reviewing this page regularly.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us. Our data protection team will respond as quickly as possible.

We are always committed to resolving your concerns. Requests for data deletion, correction, or portability can also be submitted through this channel.